Event Recap: A Lively Discussion on Volume vs. Value at OPTA LIVE
As TransPro turns 10, we’re proud of our progress towards realizing our vision of being the thought leader and primary resource in public sector organizational transformation – something we couldn’t achieve without the partnership, inspiration, and collaboration of incredible public sector leaders. Just a few days ago we were honored to host a panel with […]
The ABCs of Implementing Your Strategic Plan to Deliver Value
As a leadership team and organization, you’ve just done the hard work of setting aside the urgent of the day-to-day in order to focus on the important work of creating or updating your Strategic Plan, the document that guides strategic decisionmaking and resources in the short term in pursuit of your longer-term vision. The truth […]
Results Matter: How Public Sector Employers Can Manage a Hybrid World of Work
It was not that long ago (2016) that we were meeting with a Human Resource manager in a large public agency. They were contemplating the development of a work from home policy, but were reluctant over concerns related to ghost employment and management of staff. Fast forward 5 years — we met with that same […]
6 Key Factors in Creating A Culture of Ownership
So often executives in the public sector talk about “holding people accountable” – do what you said you were going to do, when you said you were going to do it. It’s a simple mindset. In actuality, accountability culture is relatively easy to create. Reward when employees deliver what they said they were going to, […]
4 Key Elements to Drive Effective Change Management
As the world continues to emerge from the COVID-19 global pandemic, public sector leaders are shaping their “return to normal” strategies. What does “return to normal” entail? How do we think about recovery, and how do we implement controls to steward the most efficient process that provides equitable solutions for our communities? At TransPro, we […]
What Does It Mean to Be a Values-Driven Organization?
What are the key behaviors that are essential in your organization to define and achieve success? At TransPro, we believe it’s our values – a culture of ownership – where everyone has the responsibility and desire to achieve success through a collective prism of guiding principles. Organizational values provide an organization a foundation which creates […]
Three Questions to Assess Your Organization’s Decision Making
Presenting fact-based recommendations and making it clear when we’re only expressing our opinions seems like an obvious organizational value. Yet we see many organizations driving decisions based on reactions to opinions, long-held beliefs, or episodes rather than facts. A public agency reacting to perceptions of safety due to a particularly bad accident. Another agency losing […]
Ridership Always Missed the Mark as Transit’s Metric of Success
In the days before masks and hand sanitizer in gallon jugs, nearly 600 transit enthusiasts gathered in a NYC hotel ballroom to listen to an impassioned conversation. In this October of 2019 session, the panel moderator simply asked, “Is ridership the metric of success for transit agencies?” One panelist repeatedly said, “Ridership is all that […]
Taking Charge of Balance: One TransProvian’s Story
My story of achieving balance begins with breaking old, unhealthy work habits. For most of my professional life, work-life balance took the form of working until every task was finished, and then figuring out how to cram life-enriching hobbies into whatever time was left over. Predictably, this approach doesn’t work out so well for either […]
How TransPro Does Balance
Many organizations purport to support the value of balance, but does your culture actually help its employees achieve balance? One of TransPro’s 12 values is “I am responsible for the balance that allows me to achieve both personal and professional goals.” While the individual is indeed responsible for seeking out this balance, as organizational leaders, […]