On the Eve of an Influx of Federal Revenue, Is Your Organization Prepared for Success?

On the Eve of an Influx of Federal Revenue, Is Your Organization Prepared for Success?

With the Senate’s recent passage of a bipartisan $1 Trillion infrastructure package, the largest investment in infrastructure in over a decade, becoming one step closer to reality for transportation and transit agencies across the country, is your agency ready? While the final tallies of additional funding won’t be known for several more weeks until the […]

Do I Belong in the Room?

Do I Belong in the Room?

One of the most challenging questions for a CEO is how to drive your schedule, rather than having your schedule drive you. Too many executives wind up working for what is on their schedule, rather than establishing a clear priority of time guidelines to ensure they are in the right rooms, at the right time, […]

Study Series: Labor Shortages and H.R. 3684

As part of a series, TransPro is exploring transit’s labor shortage…in this issue, we want to understand why?

It is no secret that the national labor shortage has had an incredible impact on the transit industry and its operators. Agencies in every corner of the industry seek to fill operator positions that enable restoration of service lines to the parts of their communities that depend on transit to get them to jobs, education, […]

Managing Customer and Community Expectations

Managing Customer and Community Expectations

One of the most important things a public organization can do is clearly define outcomes to identify for customers and the community what success looks like with the resources and budget available. Inevitably, when an organization defines success and identifies what it will focus on to deliver value, some may disagree with that direction. As […]

Operator Shortages and The Power of Listening

How CATS Manages by Performance to Drive Success Outcomes

The world is emerging from the COVID-19 pandemic. With that, transit agencies are working to restore service lines within their respective communities to connect customers to jobs, education, and healthcare. However, the national shortage of bus operators has been a tremendous hurdle for agencies to overcome in restoring those lines of service. At the core […]

Driving the Alignment of Strategic Outcomes and Capital Investment Planning

Driving the Alignment of Strategic Outcomes and Capital Investment Planning

The Congress’s current debate over infrastructure funding has several communities and their transportation systems excited and a bit anxious. State Departments of Transportation, urban and rural communities, and transit systems are all waiting on the final outcome with hopes that they will be able to make significant investments in their infrastructure. The potential pool of […]

How to Bring a Strategic Plan to Life

How to Bring a Strategic Plan to Life

When an agency begins a Strategic Planning process, we start with highlighting Why we exist and What defines success – the next step is establishing the How – how are the organization’s CEO and management team going to deliver the outcomes aligned on in the Why and What phases of the process? The How phase […]

We Listen to Customers, But What About the Broader Community?

We Listen to Customers, But What About the Broader Community?

A transit agency’s impact goes far beyond moving riders from point A to point B. Public transit provides access to employment opportunities, affordable housing, education and other services. It can spur economic development in a region, leading to more jobs, and commercial and residential development. An agency can help make a community more sustainable, through […]

10 Years of Transformation in Charlotte, Denver, Detroit and More

10 Years of Transformation in Charlotte, Denver, Detroit and More

TransPro has turned 10 years old! In an era where family businesses that have existed north of one hundred years have succumbed to the economic pressures of a global pandemic – we are so humbled, honored and proud to be growing. Our core purpose — to challenge the status quo of public sector management, to […]