Insights & Results

By Katie Jurenka, TransPro Senior Project Analyst Communities across the country understand the important link between public transit service and

By Mark Aesch, TransPro CEO In the public transportation industry, the question most frequently asked after “what is your ridership?”

By Kellie Melleady, TransPro Customer Experience Lead In transit research, the importance of data research can’t be overstated. During my time at

By Brendan Morgan, TransPro Project Manager The professional world is filled with technically skilled individuals fluent in complex jargon and

By Mark Aesch, TransPro CEO A lot is being said and written about over the uncertainty of Washington, DC. What we

By Kellie Melleady, TransPro Customer Experience Lead I recently attended the APTA Marketing, Communications & Customer Experience Workshop in Long

By Mark Aesch, CEO TransPro Consulting The public transportation industry is now one month into a new Administration.  If there is a

By Luke Allison, TransPro Senior Project Analyst “Statistically valid results.” When it comes to customer surveys, the term is critical.

TAMPA, FL, January 30, 2025 –TransPro Consulting leadership announced the appointment of Steve Hamelin as Principal, Subject Matter Expert. Mr.

By Mark Aesch CEO, TransPro Millions of people who work in the public transportation industry woke this morning to the

By Mark Aesch CEO, TransPro President Kennedy rallied the nation around his vision to lead the Russians in his words “to

By Kellie Melleady, TransPro Customer Experience Lead Three years ago, while conducting my first customer satisfaction survey onsite, I couldn’t