The City of Detroit contracted TransPro to introduce much-needed improvements to the Detroit Department of Transportation (DDOT) Within just six weeks, DDOT went from delivering only 65% of scheduled service to over 99% every single dayWhile substantially reducing costs, TransPro…
In 2016, TransPro was engaged by a municipal transportation system with operations in the southern United States to conduct an executive-level organizational assessment, third-party vendor oversight assessment, and customer satisfaction survey services. These tasks established a baseline understanding…
How is it feasible for a public sector organization to demonstrate both a high-quality customer experience AND value to taxpayers? TransPro helped a mid-size transit agency in Florida do just that with the introduction of a robust organization-wide performance measurement…
Strategic plans & performance scorecards that drive organizational change and excellence
Bicycle and Transit Integration Guide:
A practical transit agency guide to bicycle integration and equitable mobility
