TransPro has partnered with the City of Charlotte to drive municipal success with the city’s transit department. The Charlotte Area Transit System (CATS) has worked with TransPro over a multi-year period under a new CEO to utilize multiple TransPro solutions.
One of the cornerstones of achieving success was the overhaul of HART’s bus network through Mission MAX (Maximizing and Aligning for Excellence), which was implemented in October 2017. This initiative took millions of dollars of service off the streets while providing improved service to 85% of customers.
City leadership turned to TransPro during their most difficult days, the year just prior to the largest municipal bankruptcy filing in US history. Working in a collaborative way with a great sense of urgency, TransPro and city leaders actually expanded the workforce, reduced costs and improved customer satisfaction levels by double digits.
Strategic plans & performance scorecards that drive organizational change and excellence
Bicycle and Transit Integration Guide:
A practical transit agency guide to bicycle integration and equitable mobility