A nationally recognized municipal leader in performance management and early public sector adopter of the balanced scorecard, engaged TransPro to lead an effort designed to understand how residents define success for themselves and their neighborhoods, measure how well…
In 2017, TransPro CEO Mark Aesch worked directly with the Secretary of a New England-based Department of Transportation to overhaul of DOT’s municipal public transportation system and to improve the massive agency’s responsiveness to the DOT. Through a…
In 2016, TransPro was engaged by a municipal transportation system with operations in the southern United States to conduct an executive-level organizational assessment, third-party vendor oversight assessment, and customer satisfaction survey services. These tasks established a baseline understanding…
Strategic plans & performance scorecards that drive organizational change and excellence
Bicycle and Transit Integration Guide:
A practical transit agency guide to bicycle integration and equitable mobility
