In 2016, TransPro was engaged by a municipal transportation system with operations in the southern United States to conduct an executive-level organizational assessment, third-party vendor oversight assessment, and customer satisfaction survey services. These tasks established a baseline understanding…
In January 2018, TransPro commenced a 6-month Emerging Leaders program with a focus on helping the department heads of an Upstate New York municipality to enhance their leadership acumen. TransPro team members Mark Aesch and Shelly Dinan tailored…
Sometimes you can’t just tweak an existing element of your business if you want to improve; you need to swallow hard and reimagine it from scratch. A great example of an internal process change was when I was the CEO…
Strategic plans & performance scorecards that drive organizational change and excellence
Bicycle and Transit Integration Guide:
A practical transit agency guide to bicycle integration and equitable mobility
