The City of Detroit contracted TransPro to introduce much-needed improvements to the Detroit Department of Transportation (DDOT) Within just six weeks, DDOT went from delivering only 65% of scheduled service to over 99% every single dayWhile substantially reducing costs, TransPro…
In January 2018, TransPro commenced a 6-month Emerging Leaders program with a focus on helping the department heads of an Upstate New York municipality to enhance their leadership acumen. TransPro team members Mark Aesch and Shelly Dinan tailored…
In 2018 TransPro was engaged by a mid-sized transportation organization in southern Florida to conduct Customer Satisfaction Surveys for Fixed Route and Paratransit services. TransPro developed and deployed customer satisfaction survey instruments to gauge customer satisfaction. Survey questions…
Strategic plans & performance scorecards that drive organizational change and excellence
Bicycle and Transit Integration Guide:
A practical transit agency guide to bicycle integration and equitable mobility
