EXECUTIVE SEARCH – Build the Evaluation Before You Need It
Most Boards design the search meticulously and the evaluation almost not at all. That’s backwards.Note: This is the fourth article in our four-part series from TransPro’s executive search practice on what transit Boards should do before they begin a search; the pre-work that change an agency’s trajectory. By John Lewis, TransPro Principal Most Boards design […]
EXECUTIVE SEARCH SERIES RECAP: Start with the Board, Not the Candidate
By John LewisPrincipal Every transit board that has run an executive search has had the same debate. Status quo or change agent? Insider or outsider? How many years of experience, what leadership style, the right vision, the right ethics, the right fit with the culture? These are reasonable questions. They’re also, by now, a script, […]
EXECUTIVE SEARCH – Stop Hiring for Attributes. Start Hiring for the Next 24 Months.
Number 2 in the Series “Change agent” tells you almost nothing about whether someone can do the actual job. Note: This is the second article in a four-part series from TransPro’s executive search practice on what transit Boards should complete before launching an executive search—the work that can determine whether a new leader simply fills […]
An Internal Opportunity for Improved Compliance and Efficiency
Documented processes and procedures are very important when it comes to maintaining stability within an organization. Although this documentation requires an initial heavy investment, it will ultimately provide long-term benefits, not only by ensuring state and federal compliance but also by improving efficiency. The power of established and comprehensive processes and guidelines becomes more evident […]
WAIT! Extra Steps to Hire Bus Operators Is Time Well Spent
Hiring bus operators is a growing and common challenge we hear about from our public transportation partners. Gone are the days when a transit agency’s HR team had a deep roster of applicants for bus operator positions. COVID strikes again. We know the extreme need to fill seats behind the wheel might tempt recruiters to […]
Selecting Your Favorite Child
A core element of organizational excellence is focus. Clarity of success. Purposeful work to achieve that success. A prioritized performance management system to determine if the work is, in fact, working to achieve success. And a culture of ownership that is emotionally invested in the results. The reality is, however, each of those steps – […]
Employee Surveys: What’s on Your Workforce’s Mind?
At TransPro, we believe a fully engaged workforce is fundamental to an agency’s success and their ability to deliver greater service to customers and greater value to the community. By asking employees to reflect and share feedback on a regular basis, an agency can better understand what is most important to their workforce to make […]
The New Normal
Do you remember what it was like to fly before September 11, 2001? Some of our readers may not be old enough to remember this, but security lines were shorter and less thorough. Identification requirements were less stringent. You could leave your shoes on without pre-approval or premium security screening requirements. Our nation then experienced […]
There’s Still a Stigma
On January 15, 2022 many of us woke up to the sad news that MARTA CEO, Jeff Parker, took his own life. As a highly visible member of the Atlanta and public transportation communities, the news sent shock waves among those that knew him well and socially. I had the privilege to work closely with […]
Intentionality – A TransPro Value
TransPro Value #4: Intentionality – I believe that I am responsible for using my time and energy to enjoy the experiences in life I desire – personally and professionally. I believe that I can only do one thing great at a time, to bring maximum joy and value to myself, my teammates, and my clients. […]