TransDASH: Changing the Conversation from Volume to Value
In anticipation of this year’s APTA conference, we have been exploring the idea of Value versus Volume – engaging in conversation with select industry leaders and peers. At our APTA session, we are prepared to bring this discussion to the table of the broader industry – sharing how TransDASH is going to shift the conversation […]
Driving Change and Transformation in Allegheny County, Southeastern Pennsylvania, and Toledo
As the needs of both transit agencies and communities evolve, organizational and structural changes need to take place to satisfy the needs of the future. Many agencies are experiencing or driving change as they define the path towards growth and success. The Port Authority of Allegheny County and the Southeastern Pennsylvania Transportation Authority (SEPTA) are […]
TransDash: Your Speedometer for Success
As agencies begin to envision what recovery looks like in the context of a post-pandemic world, many of them are focused on ridership recovery. There exists more valuable measurements to transit system success than ridership alone, and there exists a tool to view those metrics. The TransPro team is dedicated to constructing a tool that […]
Happening in Transit: Equity, Access, Autonomous Vehicles
As the transit industry navigates challenges both old and new, transit advocates continue to push for progress in equitable access and sustainability and alternative mobility solutions. 15 of 18 transit-related ballot measures were approved in the US last week, totaling an estimated $40 billion towards improving mobility. While ridership is still down 63% nationally, communities […]
News Roundup: Focus on Community in OKC and San Francisco
In recent months, some agencies have focused on increasing the value that the transit system brings to the community overall – not just its riders. Many of our clients have also embraced community value as a measurement of success – some have even prioritized Community Value as the number one strategic pillar of success over […]
Driver Shortages & the Impact on Future Service Delivery
Transit agencies have been experiencing driver shortages for years, as articles dating back to 2018 and earlier indicate. But the COVID-19 pandemic hasn’t made it any easier for transit agencies to recruit and retain qualified drivers. Just last week, Mass Transit reported missed trips due to an MTA driver shortage on Staten Island. The union […]
Focusing on VALUE in Recovery: Minneapolis, NYC & St. Louis
As the dialogue on recovery continues, a few transit agencies are applying an outcomes-based success model. In Minneapolis, New York City, and St. Louis, safety has been at the forefront of recovery discussion. These agencies have recognized that the key to a successful recovery is to first define what success looks like to their communities […]
News Roundup: Road to Recovery, Focusing on Value Over Volume
As the public transit industry enters a period of recovery, agencies nationwide are vigorously tracking, reporting, and analyzing ridership trends. However, now more than ever, organizations are searching for alternative measures of success. Some transit agencies are shifting focus to the overall customer experience, measuring quality over quantity. These agencies are beginning to ask, “How […]
Will Free Transit Fares Outlast the COVID Age?
COVID-19 has radically altered how public transit agencies provide service. Service changes like social distancing requirements and reduced vehicle loads will likely become less stringent as vaccination is more widespread. Other changes, like improved cleaning regiments, may become the new normal for agencies hoping to provide excellent service to their customers. Free public transit service […]
News Roundup: Transit, COVID, and the Ridership Ripple Effect
With vaccines beginning to roll out nationwide, there’s hope on the horizon for life to begin returning to its pre-pandemic normal. However, COVID-19’s specter still hangs over the public transportation industry. Even as some employers have begun bringing employees back on-site, many commuters are still avoiding crowds and working remotely — the effects of which […]