
News Article
Performance: Demonstrating Value Through Measurable Results
Public transit doesn’t simply move people from point A to point B — it moves communities forward. It connects individuals

Public transit doesn’t simply move people from point A to point B — it moves communities forward. It connects individuals

At this year’s MCX Workshop, TransPro Customer Experience Lead Kellie Melleady shared an important reminder for transit leaders: good customer experience data begins with good methodology. Here’s a summary of her talk.