Will Free Transit Fares Outlast the COVID Age?
COVID-19 has radically altered how public transit agencies provide service. Service changes like social distancing requirements and reduced vehicle loads will likely become less stringent as vaccination is more widespread. Other changes, like improved cleaning regiments, may become the new normal for agencies hoping to provide excellent service to their customers. Free public transit service […]
News Roundup: Transit, COVID, and the Ridership Ripple Effect
With vaccines beginning to roll out nationwide, there’s hope on the horizon for life to begin returning to its pre-pandemic normal. However, COVID-19’s specter still hangs over the public transportation industry. Even as some employers have begun bringing employees back on-site, many commuters are still avoiding crowds and working remotely — the effects of which […]
Innovation Roundup: Autonomous Vehicles Continue to Ignite Transit’s Curiosity
As private transportation companies continue research on robotics and autonomous vehicles, the early results of pilot programs are influencing the vision for the future of public transit. Some transit agencies have recognized that, if driverless vehicles are the future of transportation, the public sector should embrace partnerships with private, technology-driven companies to prepare for a […]
Transit’s Embrace of Problem-Solving Technology
The COVID-19 pandemic has disrupted typical transit operations in so many ways, from declining ridership and revenue, to safety and health obstacles. While the response has remained a challenge for transit agencies, many agencies have used the pandemic to accelerate ongoing customer experience enhancements or start new initiatives to help keep customers safe and happy. […]
BRT Doubling Ridership in Omaha
Public transit agencies face many challenges this year as they navigate falling ridership numbers due to the COVID-19 pandemic. Amidst the budget cuts, layoffs, and fare increases, there have been a few success stories at select organizations across the country. One such case is the recent launch of the Omaha Rapid Bus Transit (ORBT), the […]
Community Building Efforts in the Pandemic Age
Many of us in the transit industry will look back at 2020 and the COVID-19 crisis as a season of stress and disruption. Remarkably, many transit agencies have risen to the challenge, working harder to make sure that all communities are being served. We’re thankful for the agencies going above and beyond. Here are a […]
Transit Agencies Embrace Customer-Focused Technologies
Public transportation in the digital age is faced with the challenge to adapt to evolving customer expectations. As customers become used to features like one-touch payment and real-time updates from businesses in the private sector, transit risks a wide customer satisfaction gap if it lags behind in technological tools and innovations. Fortunately, agencies across the […]
MTA Embraces Tech Advancement (Finally)
New York City’s Metropolitan Transit Authority (MTA) is often cited as having antiquated infrastructure, lagging behind other large cities such as London and Amsterdam. In recent years, the MTA has slowly embraced technological advancement, as seen in the launch of projects such as the OMNY contactless payment system and upgrades to the MTA Smartphone App. […]
“…A big innovative step we’re taking here”
Sarasota Looks To Transform Transit
How To Stay Nimble During Times Of High Speed Change
New mobility, Mobility as a Service, transportation demand management, mobility management — no matter what you might be calling it, the concepts around emerging mobility demand that transportation leaders embrace a management structure that allows for fast service adaptation. Read more