Making the Transition From Volume to Value
By Mark Aesch, CEO TransPro Consulting The public transportation industry is now one month into a new Administration. If there is a singular theme to what the nation has experienced – it is that performance matters. The days of simple elected official celebrations that “we increased spending by XX% you should re-elect us” is not the message of […]
Behind the Data – The Art and Science of Achieving Statistically Valid Survey Results – Copy
By Luke Allison, TransPro Senior Project Analyst “Statistically valid results.” When it comes to customer surveys, the term is critical. But what does it really mean and how is it achieved? What Are “Statistically Valid Survey Results”? By definition, statistically valid results refer to data deemed accurate and reliable. This matters because when we survey […]