Happening in Transit: Equity, Access, Autonomous Vehicles

As the transit industry navigates challenges both old and new, transit advocates continue to push for progress in equitable access and sustainability and alternative mobility solutions. 15 of 18 transit-related ballot measures were approved in the US last week, totaling an estimated $40 billion towards improving mobility. While ridership is still down 63% nationally, communities […]
Study Series: Labor Shortages and H.R. 3684

It is no secret that the national labor shortage has had an incredible impact on the transit industry and its operators. Agencies in every corner of the industry seek to fill operator positions that enable restoration of service lines to the parts of their communities that depend on transit to get them to jobs, education, […]
Managing Customer and Community Expectations

One of the most important things a public organization can do is clearly define outcomes to identify for customers and the community what success looks like with the resources and budget available. Inevitably, when an organization defines success and identifies what it will focus on to deliver value, some may disagree with that direction. As […]