Operator Shortages and The Power of Listening

How CATS Manages by Performance to Drive Success Outcomes

The world is emerging from the COVID-19 pandemic. With that, transit agencies are working to restore service lines within their respective communities to connect customers to jobs, education, and healthcare. However, the national shortage of bus operators has been a tremendous hurdle for agencies to overcome in restoring those lines of service. At the core […]

Employee Engagement as a Pillar of Success

Whole-Person Hiring: Finding the Right Fit

There are many ways for an agency to measure success. Many of the agencies TransPro partners with identify employees as a vital component to their success. Digging deeper, most agencies believe that employee success and organizational success are intrinsically linked. A common way for agencies to measure employee success is through employee engagement, the outcome […]