We Listen to Customers, But What About the Broader Community?
A transit agency’s impact goes far beyond moving riders from point A to point B. Public transit provides access to employment opportunities, affordable housing, education and other services. It can spur economic development in a region, leading to more jobs, and commercial and residential development. An agency can help make a community more sustainable, through […]
Data-Driven Decisions: Living the TransPro Values
One of TransPro’s values is, “I present fact-based recommendations when engaging with my clients and teammates and make it clear when I am only expressing my opinion.” In organizations that make data-driven decisions, it is important that clients are equipped with the appropriate information to make the most informed – and sometimes difficult – decisions […]
News Roundup: Focus on Community in OKC and San Francisco
In recent months, some agencies have focused on increasing the value that the transit system brings to the community overall – not just its riders. Many of our clients have also embraced community value as a measurement of success – some have even prioritized Community Value as the number one strategic pillar of success over […]