As agencies begin to envision what recovery looks like in the context of a post-pandemic world, many of them are focused on ridership recovery. There exists more valuable measurements to transit system success than ridership alone, and there exists a tool to view those metrics. The TransPro team is dedicated to constructing a tool that will track performance and provide meaningful metrics to agencies seeking to recover in a holistic sense to deliver consistently high-quality service to their customers. That tool is TransDash. Our team of transit professionals, strategically positioned throughout North America, are known throughout the industry for successfully planning, measuring, and guiding high-performance public transit organizations through our innovative approach and now, our industry-leading information systems.
Through this dashboard, we aim to provide the transit industry with a more meaningful metric than ridership as the ultimate measure of transit system performance. And we aim to give executives the ability to see all the elements of their business without having to be in every room. TransDash is designed for transit agencies to understand how they can deliver the most value to customers. We are developing a dashboard that is highly automated so that results can be compiled, analyzed, and presented as soon as data has been entered by the agency and uploaded to the dashboard. TransDash makes data and peer benchmarking accessible instantaneously across the industry, marking a new era in performance tracking.
At TransPro, our mission is to provide tools that transform leaders and the organizations they lead to produce lasting, breakthrough results by increasing the quality of the customer experience, providing value to the community and taxpayers, and creating a working environment in which employees feel engaged and take ownership of the organization’s results. The TransPro team is dedicated to delivering information systems that lead the industry to guide a transformational process that enriches the lives of the community members through exceptional service delivery.
