Prior to the pandemic, transit agencies around the country were grappling with labor challenges - recruiting and retention were the talk of the industry at the APTA Annual meeting in 2019. Two years later the economy and transit begin to emerge from a pandemic, with significant financial resources, and the labor issues facing transit are exasperated. For many agencies, service has been reduced because of insufficient drivers and maintenance personnel. Chapel Hill Transit, MTA in New York City, Lane Transit District, and Milwaukee County Transit System are only a few of the many agencies navigating labor shortages while pushing for ridership return.
TransPro wants to understand these labor challenges better. Help us understand your agency's challenges with labor shortages – what is the primary cause?