To TRANSform leaders and organizations to PROduce breakthrough results.
To be the thought leader and primary resource in public sector organizational transformation.
I believe that public sector services can, and should be delivered with passion, with excellence, and with measurable value. It is why I am here.
I believe that this is a safe place to work and I am invited to say out loud what I will or would say to loved ones when I get home at night.
I believe that I should do what I said I would do, when I said I would, and the result will be excellent. I am responsible for making certain I have the time to do that.
I believe that I am responsible for using my time and energy to enjoy the experiences in life I desire – personally and professionally. I believe that I can only do one thing great at a time, to bring maximum joy and value to myself, my teammates, and my clients.
I believe that I should come to know my teammates and clients personally – and demonstrate to them that I know them that way. I believe by connecting this way, I can be proactive to their needs, expressed and unexpressed, to bring the greatest value.
I believe that I should bring facts to a conversation with my teammates and my clients, and make clear when I am only expressing my opinion.
I believe that I should know what success looks like for the company and monitor whether we are achieving it. I believe that I should know what success looks like for me – and how I contribute to the company’s success.
I believe that demonstrating courage and informed risk-taking is an attribute. I believe I work with a team that encourages me to demonstrate both.
I believe that I am responsible for upholding these values and bringing measurable value to my teammates, our clients, and our company.
Mark Aesch is a thought leader who passionately believes that public sector agencies can operate as efficiently and as focused on meeting customer needs as private sector businesses.
As CEO and founder of TransPro, Mark leads the team in guiding organizations to new levels of performance excellence with the 7 Steps to Success performance management model. Mark has extensive experience in facilitating meetings and retreats with Boards, management, staff, and community members. He also supports organizations in the development of strategic plans, performance measurement systems, incentive compensation programs, and programs to improve service.
As Senior Advisor and certified executive leadership coach at Boston Consulting Group, Mark has advised transportation executives around the world. His leadership has driven millions of dollars in cost savings, aligned leadership teams, and dramatically improved performance.
Mark is a dynamic public speaker with representation from Washington Speaker’s Bureau and Leading Authorities. He is also the best-selling author of the business book Driving Excellence, published by Hyperion in 10 countries, which details the concept of managing a public sector agency with a private-sector mindset at the regional transit system in Rochester, New York. His new book, Saving America: 7 Proven Steps to Make Government Deliver Great Results, expands on the principles and strategies that make organizations successful.
Mark holds bachelor’s degrees in communications and history from the College at Brockport.
Bob has worked in the transit industry for 31 years and counting, holding various positions in sales and business development. Working across Canada and in the Midwest United States, Bob is customer-driven and prides himself in building relationships and friendships with his customers.
Before entering the transit industry, Bob had a ten-year career playing professional hockey, which included time in the NHL, AHL, CHL, IHL, and Germany.
Ehren Bingaman is a passionate executive leader driven to improve lives and communities through collaboration and equitable, innovative mobility infrastructure.
Ehren’s career in public transportation leadership is extensive. He has served as executive director of the Central Indiana Transportation Authority in Indianapolis and most recently as the Director of Transportation Planning for HNTB Corporation in Atlanta. He has national experience driving public transportation leadership, planning, capital programming, innovation, transportation demand management, communications, public involvement, and operations.
Ehren holds bachelor’s degrees in Urban Planning & Development, Political Science; Environmental Design from Ball State University.
Kristopher Browning is a project manager with an emphasis in business process improvements, organizational change management and strategic planning. Kristopher brings extensive experience in problem-solving funding and process challenges inside and outside public sector organizations.
Kristopher holds a certification as a Lean Six Sigma Black Belt and has relied on that training to lead process improvements inside the Florida Department of Agriculture and Consumer Services (FDACS) as well as the creation of FDACS’s first department-wide strategic plan.
Previously, Kristopher served as a consultant at a firm specializing in criminal justice reform and economic development policies where he built value through relationships and his understanding of the legislative and budget processes. With his unique perspective and background, Kristopher is a strong facilitator, communicator and project manager focused on providing the highest level of customer service while working to achieve the most profitable results.
Kristopher holds a bachelor’s degree in telecommunication and a master’s in entrepreneurship, both from the University of Florida.
Veronica Garner is a meticulous, task-driven Administrative Specialist with over 15 years of experience. Veronica uses her comprehensive administrative knowledge to help support all day to day operations, conserve time, eliminate redundancy and improve efficiency. In a previous position as Director of Human Resources, she was able to take her passion for helping employees thrive and built a solid HR department with an increase of employee engagement by 40%. As a positive force in enhancing work culture and improving productivity her impact can still be felt across the contour of the company.
Veronica attended Anne Arundel Community College in Arnold, Maryland for Business Management and is a certified professional (SHRM-CP) in human resources through the Society for Human Resource Management (SHRM).
Aimee Harrington is a strategic business leader with over 20 years of experience helping build successful organizations and optimizing results. As Director of Operations, Aimee is responsible for guiding behind-the-scenes business operations for TransPro.
Prior to joining TransPro in 2013, Aimee worked in the private sector serving as Chief Operating Officer for a multi-million-dollar corporation.
Aimee holds a bachelor’s degree in general studies concentrating in business and psychology from the University of Louisiana at Lafayette.
Mike Haynes is a transit data geek who turns data into actionable information through an iterative approach to data analysis and data tinkering. He has decades of background in Intelligent Transit Systems, having worked at the Chicago Transit Authority building reporting data solutions.
At the CTA, Mike deployed many systems, including passenger counters, voice announcements, vehicle maintenance, CAD/AVL (both in-house and a vendor solution), BusTracker, shelter signs, and several other technologies over a 16-year career.
Most recently, Mike was the Director of Business Improvement at Transdev, assisting internal and external clients with performance data across operational, safety, and financial domains. He has recently worked with several transit agencies across the country on schedule improvements, performance management, and even electric vehicle charging.
Mike has a Bachelor of Science in Civil Engineering from Lafayette College in Easton, PA, and a Master of Science in Civil Engineering-Transportation from The University of Texas at Austin.
David Johnson is a project leader who provides strong support and analysis. Most recently the Chief of Strategy for the KCATA in Kansas City, David understands the tension of driving a transformation agenda while delivering quality service and creating positive customer experience. David brings more than 25 years of project leadership and transit strategy and will provide critical project support.
A long-time transit advocate, David is focused on bridging technology and transportation to ensure transportation agencies can remain nimble and adapt as the industry evolves.
David is a graduate of the University of Kansas with a bachelor’s degree in journalism.
Katie Jurenka is a talented research analyst who supports TransPro’s numerous deep-dive analysis projects. Her background includes data management, visualization, and spatial analysis involving numerous urban land use initiatives. Katie supports a variety of tasks and competencies, helping teams deliver data-driven solutions and performance management. Her analysis has helped communities provide improved quality of transit service with great precision. The result of her work improves taxpayer value without sacrificing customer experience.
Katie is a graduate of Macalester College in St. Paul, Minnesota.
Nicole McCleary is an urban planner that is focused on transportation, transit, and environmental planning. During her career she has worked on both private and public interests around the country leading data analysis, performance management, Geographic Information Systems, environmental planning, transit planning, and federal compliance. With a goal of moving people safely and efficiently through their daily activities Nicole uses a think outside the box approach to transportation and transit solutions.
Nicole holds her Masters degree in Urban Planning from Wayne State University and is a certified Urban Planner with the American Planning Association.
Kellie Melleady is an experienced customer support professional, driven by growth and passion. She takes pride in always looking for opportunities to learn and continually working to become the best version of herself. Additionally, she enjoys building reputable relationships with customers and clients throughout.
Previously Kellie worked as an inside sales account manager using excellent organization skills, an ability to make decisions under pressure and skills to manage expectations of both higher management and the customer. As a project analyst for TransPro, her goals include establishing set processes and procedures both internally and externally.
Kellie holds a Bachelor’s degree from West Chester University and is currently enrolled in the MBA program at Saint Joseph’s University located in Philadelphia, PA.
Brendan is a critical thinker and problem solver, bringing analytic, research, and data visualization skills to TransPro’s clients and projects. As a project analyst, Brendan works to strategically prioritize organizational and project outcomes, perform comprehensive operations analyses to evaluate and improve efficiency, and enhance the quality of service delivered through process improvement, service redesign, and other strategic investments.
A recent graduate from the University of Alabama, Brendan majored in finance and economics.
Chanel Nichols is TransPro’s executive recruiter phenom! She drives our fast-growing executive placement business, managing our full-cycle recruiting process with aplomb.
Chanel knows everyone wins when the perfect candidate is connected to the perfect position and organization. She relies on her outstanding communication skills, HR background, and keen attention to detail to lead successful recruitment engagements from start to finish.
Chanel holds a Bachelor of Arts in Human Resources & Society from Michigan State University and earned a Masters in Human Resources & Industrial Relations from the University of Illinois.
William Snyder is an award-winning urban planner and recent graduate of Ball State University, where he was named the John R. Emens Outstanding Graduate for a cumulative record of co-curricular achievement, leadership, and contributions to Ball State University during his undergraduate years.
Will’s strong value for academic success is clearly reflected in his recognition as a Ball State Top 100 Student, as well as seven consecutive Dean’s List honors. His planning interest lies predominantly in community development, economic development, and multi-mobility spaces, particularly as they apply to state and local governance.
Senior Recruiter Briana Cole is a master at sourcing and locating high-caliber candidates for our growing roster of Executive Placement clients. Briana provides oversight of each phase of the executive recruitment process, from placing the call for candidates to managing and tracking applicants, coordinating background and drug screening, and preparing new hires for their new assignments.
Matt Webb is a passionate transportation leader who always strives to bring thought leadership and value to his clients and the communities he serves. During his career, he has worked for both private and public agency interests and has delivered a wide range of transportation and feasibility studies as well as transit and highway projects. Matt has also led multiple owner’s representative programs, including the M-1 RAIL streetcar project in Detroit.
Prior to joining TransPro, Matt served as the general manager for the Regional Transit Authority of Southeast Michigan. In this role, he was responsible for running the day-to-day operations, advising the 10-member board of directors on policy matters. He represented the agency to external stakeholders, organizations, and community interests and helped launch a regional connector service between Ann Arbor and Detroit. Matt also spent 10 years working for the Michigan Department of Transportation serving in multiple capacities in both regional and central office capacities.
Matt brings a “listen first” approach to all projects and programs he works on, seeking to first understand challenges and priorities, and then develop innovative, efficient, and successful solutions to meet client needs. He earned his B.S. in resource development from Michigan State University and is a certified planner with the American Planning Association.